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How we helped a contractor double their sales. . .and then double them again!

We started working with a contractor four years ago.  When they came to us they were doing 10 jobs a week and wanted to do 20 a week.  Today they do 20 jobs a day.  In year one we doubled their sales.  Year two doubled that.  Year three, by choice, we focused not on growing the number of jobs, but on growing the average job value.  That year they grew by $2 million.

How we did it (or just watch the video):

The first thing we did was figure out why people chose them over their competitors (this contractor sells directly to the end user, the homeowner).  We have a methodology we used here that never fails us.  We found the contractor had to get over a huge hurdle before they should start talking about all the reasons THEY THOUGHT were important to people.  That hurdle: trust.  Hiring contractors makes homeowners nervous.

All our marketing, therefore, focused on trust.

The next thing we focused on was getting the word out.  That broke down into two parts: getting to more people; and getting to the right people. 

They were talking to almost nobody, and doing it inconsistently.  We designed and implemented a small campaign that probably increased the number of people they touched by 10-fold.

We also focused their marketing not just on homeowners, but on homeowners with a high degree of likelihood, based on home value and age of home, to need their service.

Then we started implementing.  Believe it or not, we're not 100% right 100% of the time.  We wanted to find out, fast, what was working and what wasn't.

That's it, those are the steps we took, distilled to the essence:

Determine why people are buying,

sharpen that message,

contact more of the right people,

and pay attention to the results so you can stop doing what isn't working and do more of what is.

Now, you might be upset at this point, "Hey, why didn't he tell me all the cool stuff they did?!"  Okay, we created: door hangers; postcards; personalized letters; theater slides; and we created a killer website.

Knowing the actual steps--the essence--of what we did is more important than knowing what we did.  It goes to the "Give a man a fish. . .teach a man to fish. . ." logic. 

Take the steps we took, don't do the things we did, and you'll be successful growing your sales.  Need help?  Email Hamilton!


 

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